Curso Troubleshooting Cisco Collaboration Solutions (CTCOLLAB)
Carga horária: 40 horas (5 dias)
Descrição do Curso CTCOLLAB (em inglês)
Course Prerequisites
This sections lists the skills and knowledge that learners must possess to benefit fully from the course. It includes recommended Cisco learning offerings that the learner may complete to benefit fully from this course.
The knowledge and skills that a learner must have before attending this course are as follows:
- Working knowledge of converged voice, video, and data networks
- Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
- Ability to configure and operate Cisco routers and switches
- Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi site environments
Course Description
Troubleshooting Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multi site voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco Tele Presence Management Suite, and issues with Voice Quality and Media Resources.
Course Objectives
Upon completion of this course, you will be able to:
- Describe a systematic methodology to troubleshoot issues in cisco collaboration deployments
- Troubleshot issues that relate to cisco unified communications manager
- Troubleshoot issues that relate to cisco VCS
- Troubleshoot call setup issues
- Trouble ILS and GDPR issues
- Trouble cisco unified Communication manager mobility features
- Trouble issues that relate to cisco telepresence management suite
- Troubleshoot media resources and voice quality issues
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Ementa do Curso
- Module 1: Introduction to Troubleshooting Cisco Collaboration Systems Solutions
- Lesson 1-1: Identifying Cisco Collaboration Deployments
- Lesson 1-2: Using Troubleshooting Methodology
- Lesson 1-3: Using Troubleshooting and Monitoring Tools
- Module 2: Cisco Unified Communications Manager Troubleshooting
- Lesson 2-1: Troubleshooting Common Gateway and Endpoint Registration Issues
- Lesson 2-2: Troubleshooting Cisco Unified Communications Manager Availability Issues
- Lesson 2-3: Troubleshooting Database Replication Issues
- Lesson 2-4: Troubleshooting LDAP Integration Issues
- Module 3: Cisco VCS Troubleshooting
- Lesson 3-1: Troubleshooting Endpoint Registration Issues
- Lesson 3-2: Troubleshooting Cisco VCS Control and Cisco VCS Expressway Availability Issues
- Lesson 3-3: Troubleshooting Database Replication Issues
- Lesson 3-4: Troubleshooting LDAP Integration Issues
- Module 4: Call Setup Issues
- Lesson 4-1: Describing Call Setup Issues and Causes
- Lesson 4-2: Troubleshooting On-Net Single-Site Calling Issues
- Lesson 4-3: Troubleshooting On-Net Multisite Calling Issues
- Lesson 4-4: Troubleshooting Off-Net Calling Issues
- Module 5: ILS and GDPR Issues
- Lesson 5-1: Troubleshooting ILS and GDPR
- Module 6: Cisco Unified Communications Manager Mobility Issues
- Lesson 6-1: Troubleshooting Device Mobility Issues
- Lesson 6-2: Troubleshooting Cisco Extension Mobility Issues
- Lesson 6-3: Troubleshooting Cisco Unified Mobility Issues
- Module 7: Cisco TelePresence Management Suite Issues
- Lesson 7-1: Troubleshooting Cisco TMS Issues
- Module 8: Voice Quality and Media Resources Issues
- Lesson 8-1: Troubleshooting MTP Issues
- Lesson 8-2: Troubleshooting Transcoder Issues
- Lesson 8-3: Troubleshooting Audio and Video Conferencing Issues
- Lesson 8-4: Troubleshooting Audio and Video Quality Issues
Laboratórios e Atividades Práticas
O curso é repleto de atividades práticas em laboratórios providos pela Cisco, o que torna a experiência de aprendizado bastante proveitosa!
- Guided Lab 1: Troubleshooting Gateway and Endpoint Registration Issues
- Guided Lab 2: Troubleshooting LDAP Integration Issues
- Guided Lab 3: Troubleshooting Endpoint Registration Issues
- Guided Lab 4: Troubleshooting LDAP Integration Issues
- Guided Lab 5: Troubleshooting On-Net Single-Site Calling Issues
- Guided Lab 6: Troubleshooting On-Net Multisite Calling Issues
- Guided Lab 7: Troubleshooting Off-Net Calling Issues
- Guided Lab 8: Troubleshooting ILS and GPDR
- Guided Lab 9: Troubleshooting Device Mobility Issues
- Guided Lab 10: Troubleshooting Extension Mobility Issues
- Guided Lab 11: Troubleshooting Cisco Unified Mobility Issues
- Guided Lab 12: Troubleshooting Cisco TMS Issues
- Guided Lab 13: Troubleshoot Transcoder Issues
- Guided Lab 14: Troubleshooting Issues with Audio and Video Conferences
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Valores do Curso
- Reais (BRL): R$ 12.800,00
- Cisco Learning Credits (CLC): 32
Próximos Treinamentos Troubleshooting Cisco Collaboration Solutions (CTCOLLAB)
abril 2024
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maio 2024
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